When Will I Receive My Refund?

At Swan Enterprise, we value your satisfaction and strive to process refunds promptly and efficiently. This article explains our refund timeline and how the refund is issued once we receive your returned item.

Refund Processing Time

Refunds are processed within 5 to 10 business days after we receive the returned item and complete a thorough quality inspection to ensure the product meets our return criteria.

Refund Method

The refund will be credited back to the original payment method used at the time of purchase for your convenience and security.

If you paid using a gift card, the refunded amount will be restored to your gift card balance, allowing you to use it for your next purchase with Swan Enterprise.

Additional Information

Please note that the time it takes for the refunded amount to appear on your account may vary depending on your bank or payment provider.

If you have any questions regarding your refund or its status, do not hesitate to contact our customer support team for assistance.